We have commissioned Emmett & Smith to manage and direct our PR effort. My immediate impression of this dynamic agency was their obvious commitment to the delivery of a quality service. In the past I have been disappointed when agencies have failed to identify editorial opportunities, which have been subsequently missed. E&S's proactive approach ensures they have their finger on the pulse.

In the short time we have been working together they have already fulfilled many of our objectives and requirements. I was particularly looking for opportunities to talk to our target media and they have been most successful in organising meetings and media briefings.

Where opportunities for coverage have been introduced to them late in the day, they have been quick to respond without reducing the quality or accuracy of their work. As a direct result of a news release recently sent, we have been proactively approached by a leading trade publication to contribute an editorial feature.

I enjoy working with the team at E&S. They deliver an accurate, comprehensive and efficient service, in a friendly and personable manner. I would not hesitate to refer them on to my colleagues.

Product Manager
3M Visual Systems